LiveYes questions & answers

It seems like there is an issue with the software version you are using, LiveYes 1.0.0 for Windows, which might not support downloading videos with audio. Here are a few steps you could try:

1. Check Settings: Ensure that the audio settings in LiveYes are properly configured. Verify if audio recording is enabled in your camera's settings.

2. Update the Software: Trying to update to the latest software version might resolve the issue. If there's a version 2.0.2 available, it should be on the official website or through official channels. If you cannot find it, contacting LiveYes support might help you get access to the update or additional assistance.

3. Codec Issues: Although you mentioned that you have all audio encoders, it might still be worthwhile trying a codec pack like K-Lite to ensure compatibility.

4. Alternative Tools: As a workaround, you can use third-party video editing software, like VLC Media Player, to convert the downloaded files and check if audio can be extracted or played.

5. Contact Support: If none of the above solutions work, it might be best to reach out to LiveYes customer support for more detailed troubleshooting. They may offer a direct download for a newer software version or provide other solutions for your issue.

Have you tried resetting your password or contacting the LiveYes support team for assistance? It might be a technical issue on their end that they can help you resolve.

Unfortunately, we do not have information on when the LiveYes app will be back on the iOS AppStore. We recommend reaching out to the app developers for more information.

To reset your LiveYes password after deleting the app from your phone, you can typically follow these steps:

1. Visit the LiveYes website or app login page.
2. Look for the "Forgot Password" or "Reset Password" option.
3. Click on it and follow the provided instructions.
4. You may be required to verify your account through email or other means.
5. Once verified, you can reset your password and regain access to your LiveYes account.

To install the LiveYes app on Windows, you can download it from the Microsoft Store. To install it on an iPhone, you can download it from the App Store. If it is no longer available in the App Store, it may have been removed by the app administrator.

To use LiveYes CCTV program on Windows, you need to download LiveYes App from the Microsoft Store.

User question: Yes, you can reset your password for LiveYes. Please provide more specific details about the issue you are facing in order to provide the necessary assistance.

It seems that there may be an issue with the camera's WiFi connectivity. Since the factory reset did not resolve the problem, you can try the following steps:

1. Make sure your camera and WiFi router are in close proximity.
2. Check if other devices are able to connect to the WiFi network successfully.
3. Power cycle both your camera and WiFi router by turning them off, waiting for a few seconds, and then turning them back on.
4. Reset your WiFi router's settings and try connecting the camera again.
5. Ensure that you are entering the correct WiFi password during setup.
6. If the issue persists, you may need to contact the manufacturer's support for further assistance or consider getting a professional technician to look into the camera's WiFi connectivity.

The instructions for activating the camera may vary depending on the specific model. It is recommended to consult the user manual or contact the manufacturer for assistance.

If you are unable to download the LiveYes app for Windows, you can try the following steps:

• Ensure you have a stable internet connection.
• Check if your device meets the system requirements for the app.
• Visit the official website of the app and try downloading it from there.
• Contact the customer support of LiveYes for further assistance.